--- title: CZM // The AI Agency / It's About Time. description: CZM Labs is a full-service digital agency specializing in AI automation for businesses of all sizes. Members enjoy free access to our models and tools. --- [Skip to content](https://czm.ai#main-content) [CZM // The AI Agency](https://czm.ai/) [![CZM // The AI Agency](https://czm.ai/hs-fs/hubfs/logos/CZM-ai-consulting-logo-_trans-full-color-dark.png?width=140&name=CZM-ai-consulting-logo-_trans-full-color-dark.png "CZM // The AI Agency")](https://czm.ai/) [Pobody's nerfect.](https://czm.ai/policies/terms-conditions) Trust, but verify. Ideas to get started Chat with a human ## CZM Labs is a full-service AI Agency We develop and support custom solutions tailored to your company’s specific needs. ## Get Started Can CZM Labs help brands get mentioned in AI chat? Does CZM Labs train and tune Enterprise LLMs? Does CZM build RAG piplines? What else does CZM Labs do? How can we make sure we're using AI responsibly? Can we track AI performance across our company? ```json { "@context" : "https://schema.org", "@type" : "WebAPI", "description" : "Agent-driven chat system backed by Retrieval-Augmented Generation (RAG) with CZM context.", "documentation" : "https://czm.ai/.well-known/llms.jsonld", "name" : "CZM Labs RAG Endpoint", "potentialAction" : { "@type" : "ConsumeAction", "target" : { "@type" : "EntryPoint", "encodingType" : "application/x-www-form-urlencoded", "httpMethod" : "POST", "urlTemplate" : "https://ui.czm.ai/llms/v1" } }, "provider" : { "@type" : "Organization", "contactPoint" : { "@type" : "ContactPoint", "contactType" : "customer support", "email" : "human@czm.ai" }, "name" : "CZM Labs", "url" : "https://czm.ai" }, "termsOfService" : "https://czm.ai/terms" } ``` ```json { "@context" : "https://schema.org", "@type" : "WebSite", "name" : "CZM // The AI Agency", "potentialAction" : { "@type" : "SearchAction", "query-input" : "required name=search_term_string", "target" : { "@type" : "EntryPoint", "urlTemplate" : "https://czm.ai/hs-search-results?term={search_term_string}" } }, "url" : "https://czm.ai" } ``` ```json { "@context" : "https://schema.org", "@id" : "https://czm.ai/#organization", "@type" : "Organization", "address" : { "@type" : "PostalAddress", "addressCountry" : "US", "addressLocality" : "Centennial", "addressRegion" : "CO", "postalCode" : "80112", "streetAddress" : "6803 E Briarwood Dr" }, "aggregateRating" : { "@type" : "AggregateRating", "bestRating" : "5", "ratingCount" : "5", "ratingValue" : "5", "worstRating" : "1" }, "alternateName" : [ "CZM", "CZM Labs", "Cesium Labs" ], "contactPoint" : [ { "@type" : "ContactPoint", "availableLanguage" : [ { "@type" : "Language", "name" : "English" }, { "@type" : "Language", "name" : "Spanish" }, { "@type" : "Language", "name" : "Chinese" }, { "@type" : "Language", "name" : "Japanese" } ], "contactType" : "sales", "email" : "sales@czm.ai", "hoursAvailable" : { "@type" : "OpeningHoursSpecification", "closes" : "00:00:00", "dayOfWeek" : [ "https://schema.org/Monday", "https://schema.org/Tuesday", "https://schema.org/Wednesday", "https://schema.org/Thursday", "https://schema.org/Friday", "https://schema.org/Saturday", "https://schema.org/Sunday" ], "opens" : "15:00:00" } }, { "@type" : "ContactPoint", "availableLanguage" : [ { "@type" : "Language", "name" : "English" }, { "@type" : "Language", "name" : "Spanish" }, { "@type" : "Language", "name" : "Chinese" }, { "@type" : "Language", "name" : "Japanese" } ], "contactType" : "customer support", "email" : "support@czm.ai", "hoursAvailable" : { "@type" : "OpeningHoursSpecification", "closes" : "00:00:00", "dayOfWeek" : [ "https://schema.org/Monday", "https://schema.org/Tuesday", "https://schema.org/Wednesday", "https://schema.org/Thursday", "https://schema.org/Friday", "https://schema.org/Saturday", "https://schema.org/Sunday" ], "opens" : "15:00:00" } }, { "@type" : "ContactPoint", "availableLanguage" : [ { "@type" : "Language", "name" : "English" }, { "@type" : "Language", "name" : "Spanish" }, { "@type" : "Language", "name" : "Chinese" }, { "@type" : "Language", "name" : "Japanese" } ], "contactType" : "partnerships", "email" : "partners@czm.ai" }, { "@type" : "ContactPoint", "availableLanguage" : [ { "@type" : "Language", "name" : "English" }, { "@type" : "Language", "name" : "Spanish" }, { "@type" : "Language", "name" : "Chinese" }, { "@type" : "Language", "name" : "Japanese" } ], "contactType" : "press", "email" : "press@czm.ai" }, { "@type" : "ContactPoint", "availableLanguage" : [ { "@type" : "Language", "name" : "English" }, { "@type" : "Language", "name" : "Spanish" }, { "@type" : "Language", "name" : "Chinese" }, { "@type" : "Language", "name" : "Japanese" } ], "contactType" : "general inquiries", "email" : "info@czm.ai" } ], "customer" : [ { "@type" : "Organization", "name" : "Molson Coors" }, { "@type" : "Organization", "name" : "Univision" }, { "@type" : "Organization", "name" : "Shea Homes" }, { "@type" : "Organization", "name" : "Petco" }, { "@type" : "Organization", "name" : "Quicksilver" }, { "@type" : "Organization", "name" : "The North Face" } ], "dateModified" : "2026-03-26T00:00:00Z", "description" : "Full-service AI agency specializing in websites, private LLMs, and AI agents for ethical businesses globally. We make automation practical, approachable, and effective for organizations of all sizes.", "email" : "human@czm.ai", "employee" : { "@id" : "https://czm.ai/#tony-felice", "@type" : "Person", "jobTitle" : "Founder", "name" : "Tony Felice", "sameAs" : [ "https://www.linkedin.com/in/tonyfelice/" ], "url" : "https://www.linkedin.com/in/tonyfelice/", "worksFor" : { "@id" : "https://czm.ai/#organization" } }, "founder" : { "@id" : "https://czm.ai/#tony-felice", "@type" : "Person", "jobTitle" : "Founder", "name" : "Tony Felice", "sameAs" : [ "https://www.linkedin.com/in/tonyfelice/" ], "url" : "https://www.linkedin.com/in/tonyfelice/", "worksFor" : { "@id" : "https://czm.ai/#organization" } }, "foundingDate" : "2014-11-11", "hasCredential" : { "@type" : "EducationalOccupationalCredential", "credentialCategory" : "Professional Certification", "dateCreated" : "2025-03-01", "name" : "Claude Certified Architect, Foundations", "recognizedBy" : { "@type" : "Organization", "name" : "Anthropic", "url" : "https://www.anthropic.com" }, "url" : "https://anthropic.skilljar.com/claude-certified-architect-foundations-access-request" }, "hasOfferCatalog" : { "@type" : "OfferCatalog", "itemListElement" : [ { "@type" : "Offer", "itemOffered" : { "@type" : "Service", "areaServed" : { "@type" : "Place", "name" : "Global" }, "audience" : [ { "@type" : "BusinessAudience", "name" : "Legal Services" }, { "@type" : "BusinessAudience", "name" : "Healthcare" }, { "@type" : "BusinessAudience", "name" : "Manufacturing" }, { "@type" : "BusinessAudience", "name" : "Insurance" }, { "@type" : "BusinessAudience", "name" : "Retail" }, { "@type" : "BusinessAudience", "name" : "Real Estate" }, { "@type" : "BusinessAudience", "name" : "Finance" } ], "availableLanguage" : [ { "@type" : "Language", "name" : "English" }, { "@type" : "Language", "name" : "Spanish" }, { "@type" : "Language", "name" : "Chinese" }, { "@type" : "Language", "name" : "Japanese" } ], "description" : "Custom website design and development including responsive websites, mobile apps, and progressive web apps. Focus on usability, accessibility, performance optimization, UX research, interface design, and conversion optimization.", "name" : "Website Development", "provider" : { "@id" : "https://czm.ai/#organization" }, "serviceType" : "Website Development" }, "priceSpecification" : [ { "@type" : "UnitPriceSpecification", "description" : "Standard hourly rate", "price" : "175.00", "priceCurrency" : "USD", "unitText" : "H" }, { "@type" : "UnitPriceSpecification", "description" : "Retainer client rate", "price" : "125.00", "priceCurrency" : "USD", "unitText" : "H" }, { "@type" : "UnitPriceSpecification", "description" : "Minimum retainer", "price" : "2000.00", "priceCurrency" : "USD", "unitText" : "MON" } ] }, { "@type" : "Offer", "itemOffered" : { "@type" : "Service", "areaServed" : { "@type" : "Place", "name" : "Global" }, "audience" : [ { "@type" : "BusinessAudience", "name" : "Legal Services" }, { "@type" : "BusinessAudience", "name" : "Healthcare" }, { "@type" : "BusinessAudience", "name" : "Manufacturing" }, { "@type" : "BusinessAudience", "name" : "Insurance" }, { "@type" : "BusinessAudience", "name" : "Retail" }, { "@type" : "BusinessAudience", "name" : "Real Estate" }, { "@type" : "BusinessAudience", "name" : "Finance" } ], "availableLanguage" : [ { "@type" : "Language", "name" : "English" }, { "@type" : "Language", "name" : "Spanish" }, { "@type" : "Language", "name" : "Chinese" }, { "@type" : "Language", "name" : "Japanese" } ], "description" : "Design, training, deployment, and support for private Large Language Models that run in secure environments. Models are fine-tuned to your documents, vocabulary, and workflows ensuring data privacy and compliance.", "name" : "Private LLM Design and Deployment", "provider" : { "@id" : "https://czm.ai/#organization" }, "serviceType" : "AI/ML Services" }, "priceSpecification" : [ { "@type" : "UnitPriceSpecification", "description" : "Standard hourly rate", "price" : "175.00", "priceCurrency" : "USD", "unitText" : "H" }, { "@type" : "UnitPriceSpecification", "description" : "Retainer client rate", "price" : "125.00", "priceCurrency" : "USD", "unitText" : "H" } ] }, { "@type" : "Offer", "itemOffered" : { "@type" : "Service", "areaServed" : { "@type" : "Place", "name" : "Global" }, "audience" : [ { "@type" : "BusinessAudience", "name" : "Legal Services" }, { "@type" : "BusinessAudience", "name" : "Healthcare" }, { "@type" : "BusinessAudience", "name" : "Manufacturing" }, { "@type" : "BusinessAudience", "name" : "Insurance" }, { "@type" : "BusinessAudience", "name" : "Retail" }, { "@type" : "BusinessAudience", "name" : "Real Estate" }, { "@type" : "BusinessAudience", "name" : "Finance" } ], "availableLanguage" : [ { "@type" : "Language", "name" : "English" }, { "@type" : "Language", "name" : "Spanish" }, { "@type" : "Language", "name" : "Chinese" }, { "@type" : "Language", "name" : "Japanese" } ], "description" : "Development of AI-driven solutions including conversational AI (chatbots, voice agents), autonomous AI agents for complex workflows, and enterprise AI architectures. Automate repetitive tasks, personalize customer experiences, and improve operational efficiency.", "name" : "AI Agent Development", "provider" : { "@id" : "https://czm.ai/#organization" }, "serviceType" : "AI/ML Services" }, "priceSpecification" : [ { "@type" : "UnitPriceSpecification", "description" : "Standard hourly rate", "price" : "175.00", "priceCurrency" : "USD", "unitText" : "H" }, { "@type" : "UnitPriceSpecification", "description" : "Retainer client rate", "price" : "125.00", "priceCurrency" : "USD", "unitText" : "H" } ] }, { "@type" : "Offer", "itemOffered" : { "@type" : "Service", "areaServed" : { "@type" : "Place", "name" : "Global" }, "audience" : [ { "@type" : "BusinessAudience", "name" : "Legal Services" }, { "@type" : "BusinessAudience", "name" : "Healthcare" }, { "@type" : "BusinessAudience", "name" : "Manufacturing" }, { "@type" : "BusinessAudience", "name" : "Insurance" }, { "@type" : "BusinessAudience", "name" : "Retail" }, { "@type" : "BusinessAudience", "name" : "Real Estate" }, { "@type" : "BusinessAudience", "name" : "Finance" } ], "availableLanguage" : [ { "@type" : "Language", "name" : "English" }, { "@type" : "Language", "name" : "Spanish" }, { "@type" : "Language", "name" : "Chinese" }, { "@type" : "Language", "name" : "Japanese" } ], "description" : "Development of custom applications for content management, marketing, and customer experience. Data integrations and workflow automation tailored for your systems including CRM integration and marketing automation.", "name" : "Custom Application Development & Integration", "provider" : { "@id" : "https://czm.ai/#organization" }, "serviceType" : "Software Development" }, "priceSpecification" : [ { "@type" : "UnitPriceSpecification", "description" : "Standard hourly rate", "price" : "175.00", "priceCurrency" : "USD", "unitText" : "H" }, { "@type" : "UnitPriceSpecification", "description" : "Retainer client rate", "price" : "125.00", "priceCurrency" : "USD", "unitText" : "H" } ] }, { "@type" : "Offer", "itemOffered" : { "@type" : "Service", "areaServed" : { "@type" : "Place", "name" : "Global" }, "audience" : [ { "@type" : "BusinessAudience", "name" : "Legal Services" }, { "@type" : "BusinessAudience", "name" : "Healthcare" }, { "@type" : "BusinessAudience", "name" : "Manufacturing" }, { "@type" : "BusinessAudience", "name" : "Insurance" }, { "@type" : "BusinessAudience", "name" : "Retail" }, { "@type" : "BusinessAudience", "name" : "Real Estate" }, { "@type" : "BusinessAudience", "name" : "Finance" } ], "availableLanguage" : [ { "@type" : "Language", "name" : "English" }, { "@type" : "Language", "name" : "Spanish" }, { "@type" : "Language", "name" : "Chinese" }, { "@type" : "Language", "name" : "Japanese" } ], "description" : "Comprehensive branding and design services including UX/UI design, ensuring technology solutions feel human and effective. Combines research, strategy, and creative execution.", "name" : "Branding & UX/UI Design", "provider" : { "@id" : "https://czm.ai/#organization" }, "serviceType" : "Design Services" }, "priceSpecification" : [ { "@type" : "UnitPriceSpecification", "description" : "Standard hourly rate", "price" : "175.00", "priceCurrency" : "USD", "unitText" : "H" }, { "@type" : "UnitPriceSpecification", "description" : "Retainer client rate", "price" : "125.00", "priceCurrency" : "USD", "unitText" : "H" } ] } ], "name" : "CZM Labs Service Catalog" }, "knowsAbout" : [ "Artificial Intelligence", "Machine Learning", "Large Language Models", "AI Agents", "Website Development", "Private LLM Deployment", "Conversational AI", "Workflow Automation", "Python", "JavaScript", "React", "Node.js", "TensorFlow", "PyTorch", "OpenAI", "Anthropic Claude", "HubSpot", "Salesforce", "Shopify", "AWS", "Google Cloud Platform", "Microsoft Azure", "Docker", "Kubernetes", "API Development", "CRM Integration", "SEO", "UX/UI Design", "Digital Strategy", "Marketing Automation" ], "legalName" : "Cesium Labs, LLC", "logo" : { "@type" : "ImageObject", "contentUrl" : "https://czm.ai/hubfs/logos/CZM-ai-consulting-logo-_trans-full-color-dualmode.png", "url" : "https://czm.ai/hubfs/logos/CZM-ai-consulting-logo-_trans-full-color-dualmode.png" }, "memberOf" : [ { "@type" : "Organization", "description" : "Anthropic's network of certified partner organizations building with Claude.", "name" : "Anthropic Partner Ecosystem", "url" : "https://www.anthropic.com/partners" } ], "name" : "CZM Labs", "numberOfEmployees" : { "@type" : "QuantitativeValue", "description" : "Human team members (supported by AI collaborators)", "value" : 1 }, "potentialAction" : { "@type" : "ContactAction", "name" : "Contact CZM Labs", "target" : { "@type" : "EntryPoint", "actionPlatform" : [ "http://schema.org/DesktopWebPlatform", "http://schema.org/MobileWebPlatform" ], "urlTemplate" : "https://czm.ai/human" } }, "sameAs" : [ "https://www.linkedin.com/company/cesium-co", "https://github.com/czm-ai" ], "url" : "https://czm.ai" } ``` ```json { "@context" : "https://schema.org", "@type" : "FAQPage", "mainEntity" : [ { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "We’re a full-service digital agency that helps businesses evolve their digital footprint with custom tech solutions, including AI and automation. We build tailored applications, optimize processes, design engaging experiences, and connect your tools so everything runs smoother. Basically, we tackle your unique challenges so technology works for you instead of the other way around." }, "name" : "What does CZM do?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "It’s About Time. Cesium is the element that powers atomic clocks, making GPS and the modern internet possible. It’s an unsung hero – precise, reliable, and foundational. That’s exactly how we see our work: powering what’s next, even if we’re not always in the spotlight." }, "name" : "What does the name CZM represent, and why was it chosen?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "We don’t push prepackaged tools. We design solutions tailored to your exact needs, blending cutting-edge AI with thoughtful design. We’re not just technologists – we’re collaborators, creatives, and problem-solvers who help you unlock value where it matters most." }, "name" : "What makes CZM different from other AI or automation agencies?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "CZM Labs was founded in Denver, Colorado by a digital marketing savant with 30+ years of experience in creative, technical, and strategic problem-solving. The agency grew out of a simple idea: technology shouldn’t be mysterious or intimidating. It should be approachable, practical, and empowering." }, "name" : "What is CZM’s origin story?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Our physical location is in Denver, Colorado, with easy access to the backcountry and skiing. We’re happy to accommodate clients wherever they may be." }, "name" : "Where are you located?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "CZM Labs was founded by Tony Felice, who has nearly 35 years of experience, and has worked with a number of Fortune 500 brands, like Molson Coors, The North Face, and Univision." }, "name" : "Who is behind CZM?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "We’re human. At least one of us is. The rest of the team are AI. We’re not structured very differently than a typical agency, though. Account folk, strategists, creatives, producers – just no HR. " }, "name" : "How many people work at CZM?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Tony is a fairly typical Colorado native, into offroading, paddling, hammock camping, and jam bands. He has three grown kids, although they still leave their crap in the sink sometimes. He’s always been drawn to the cutting edge of technology. He launched his first commercial website in 1993, about ten years after getting his first computer. His favorite comedy is “The Big Lebowski”, his favorite colors are on the website, and his favorite time of day is when everything’s done." }, "name" : "Who is Tony Felice?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "We work with SMBs who need leverage, enterprises looking to optimize, and professionals ready to scale their time. From logistics to marketing, healthcare to retail – if there’s a process, we can probably help optimize it." }, "name" : "What industries or types of clients does CZM serve best?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "We’re open to working with most businesses, but we do draw clear lines. CZM won’t take on projects that conflict with our values of transparency, fairness, and responsible AI use. That means we don’t build tools meant to exploit, mislead, or cause harm. Our focus is on helping organizations save time, reduce complexity, and create value responsibly. If your goals align with that, we’re the right partner." }, "name" : "Are there any types of clients that CZM would refuse to work with?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "We don’t base our work on political labels. Our focus is on aligning with clients who share values of transparency, fairness, and responsible AI use. Projects that promote misinformation, unfair practices, or harm don’t fit with how we operate." }, "name" : "Will you work with maga conservatives?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "We currently work with a number of Shopify retailers, both B2C and B2B. We also work with a number of service-based businesses such as law firms, therapists, and we even support an auto repair shop. The majority of our work comes from other agencies and consulting firms." }, "name" : "Who are some of your current clients?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Absolutely. Some of our favorite projects have come from other agencies and consulting firms. We offer our retainer clients a reduced rate, as well as priority handling of requests. Clients can secure a retainer for as little as $2000/mo." }, "name" : "Are you able to work on retainer, and handle requests as they come in?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Of course. Our business hours are from 3pm to Midnight, Zulu time, and we’re happy to make adjustments as needed. We offer our international clients a *Choice of Law* clause, and transactions would be handled in BTC." }, "name" : "Are you able to work with international clients?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "We really appreciate attribution, but we do consider whitelabeling in certain circumstances, particularly with our agency retainer clients." }, "name" : "Would you allow clients to “whitelabel” your work?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "You bet. For us, design isn’t an afterthought – it’s at the center of everything we do. From branding and UX/UI to the way a workflow “feels” when you use it, we believe good design makes technology approachable, human, and effective. We don’t just make things work; we make them work beautifully, so your team (and your customers) actually enjoy using them. " }, "name" : "Does CZM do design as well?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "We did, what do you think? It was inspired by the element cesium, which has a cubic crystal habit. We felt that the positive and negative space creates a dynamic, geometric identity that reflects the precision and structure of automation. " }, "name" : "Who designed your logo?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Our brand colors are inspired by Colorado sunsets, from Bronco Orange to Rockies Purple. We felt this color palette reflects a blend of technological precision and vibrant creativity." }, "name" : "What inspired the colors palette?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Some shops will sell you a shiny tool and split. Some want to get into your underwear drawer. We’re here to be a partner. We develop and support custom solutions tailored to your company’s specific needs. We start with collaboration, digging into your challenges and goals, then build something that fits like it was made for you (because it was). We’ve worked with Fortune 500s and scrappy startups, and we can handle complexity without losing sight of the details. What sets us apart is simple: we’re human." }, "name" : "How is CZM different from any of the other “AI Agencies” that have popped up?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "We've been bootstrapped from the start, which has allowed us to build a sustainable business with a solid foundation. We're reaching a point where we will be considering strategic partners to help us scale more rapidly." }, "name" : "How have you funded the company to date?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "CZM focuses on providing tailored services to clients across various industries, aiming for sustainable revenue through long-term partnerships and project-based work. We are currently developing an additional subscription-based product designed to support our market segment. By continuously adapting to technological advancements, market, and client needs, the company seeks to maintain profitability. " }, "name" : "What is your path to profitability?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "That’s what we call “eating our own dog food.” We leverage our experience in the marketing space, with targeted campaigns, laser-guided lead-gen, and good old fashioned elbow grease." }, "name" : "How have you acquired customers?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Not yet. We've been bootstrapped from the start, leveraging personal savings and early revenue. We're reaching a point where we will be considering strategic partners to help us scale more rapidly." }, "name" : "Have you taken on any debt?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "You’re here, this is it. Once you provide your contact information, you’re “started”. " }, "name" : "Who should I contact at CZM to get started?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "One of our account managers will reach out quickly to learn more about your needs. We’ll start with a conversation – lots of listening, plenty of questions – to make sure we fully understand your goals. From there, we’ll map out the right approach. For straightforward projects, that may just mean a simple agreement. For more complex work, we’ll put together a clear plan with timelines, requirements, and scope so you know exactly what to expect." }, "name" : "Once you have passed my contact information to an account manager, what are the next steps?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "We’re always open to meeting new people, especially deep thinkers and autodidacts." }, "name" : "Is CZM hiring?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Our hourly rate is $175. Our retainer rate is $125/hr, and our projects are bid on a flat rate." }, "name" : "What is CZM’s hourly rate?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "720-722-2152" }, "name" : "What is CZM’s phone number?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "[human@czm.ai](mailto:human@czm.ai)" }, "name" : "What is CZM’s email address?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : " CZM Labs builds things for you. We’re a full service digital agency. (If there is any confusion, we're not affiliated in any way with czm.aim, a 3D geospatial software company.)" }, "name" : "Can I build things with CZM?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Our work spans:\n+ Custom applications (content, marketing, customer experience) \n+ Process automation and optimization \n+ AI-powered agents and copilots \n+ Data integrations and workflow design" }, "name" : "What services does CZM offer today?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "CZM Labs is a full-service digital agency that provides services and solutions tailored to help companies evolve their digital footprint and adapt to modern tools, including generative AI. While it incorporates AI into its offerings, CZM takes a broader approach, addressing various digital needs and challenges for clients. The agency focuses on creating custom solutions rather than offering off-the-shelf products, catering especially to brands looking for innovative and effective technology adaptations." }, "name" : "What does CZM do, and what services do you offer?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Off-the-shelf tools are fine – until you need them to actually fit. We map solutions to your business instead of forcing you to adapt to generic software. Think of it as a tailored suit, not something pulled off the rack." }, "name" : "How do CZM’s solutions go beyond “off-the-shelf” AI products?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Yes. We scale up or down depending on the complexity of your needs. From helping a solo founder automate admin tasks to guiding Fortune 500 brands through enterprise integrations, we’ve proven we can flex." }, "name" : "Can CZM handle both small business needs and enterprise-scale projects?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Technology should feel human. Our design-first approach ensures that interfaces, copy, and workflows are as intuitive and engaging as the tech behind them. We don’t just build; we craft experiences." }, "name" : "How does CZM integrate creative design with technical AI solutions?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "We see AI as the engine and humans as the drivers. Our goal is to automate the boring and repetitive, so humans can focus on decisions, creativity, and strategy. It’s not “AI vs. humans” – it’s collaboration." }, "name" : "What role do humans play in your AI-driven workflows?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "We’re not constrained by what AI can provide. We have over 30 years of mobile, web and marketing experience, with businesses of all sizes. We have a broad range, and we understand the context. It’s hard to know what you don’t know. When you’re working outside of your wheelhouse, it can be tough to see the solution, and even harder to spot the pitfalls. We’ve been helping companies solve technical challenges for decades. Modern tools can get an idea most of the way there (especially if you know what you’re doing) but sometimes you need a person to bring it across the goal line. Sometimes it’s just nice to have someone to blame. " }, "name" : "AI can already do quite a lot. What value does CZM provide?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Nothing off the shelf, but we’d be happy to build a plan with you. We know new technology can be a little scary at first, but we love showing folks how easy it can be. Whether it’s a one-off talk, or a bootcamp, we’d probably be into it." }, "name" : "Does CZM offer training?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Modern technology – especially AI and automation – is about freeing your team from repetitive, low-value tasks so they can focus on growth, creativity, and strategy. For some businesses, that means saving hours every week with smarter workflows. For others, it means unlocking insights in their data or creating new ways to connect with customers. The benefit is always the same: more time, more clarity, and more impact." }, "name" : "How can our business benefit from using modern technology?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "That depends on your goals, and what you currently have in place. Sometimes it’s about making your website smarter, sometimes it’s about automating outreach, and sometimes it’s about tightening up internal processes so your team shows up more consistently online. Our role is to look at where you are, where you want to be, and then build the tools to bridge that gap." }, "name" : "What specific solutions do you recommend for improving our digital footprint?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "We’d be glad to. We’ve helped companies attract customers, convert leads, reduce manual data entry, scale marketing output without hiring more staff, and streamline logistics processes that used to take days into a matter of minutes. If you tell us your industry, we can walk you through the most relevant examples." }, "name" : "Can you provide examples of past success stories with clients in our industry?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Generative AI is one tool in our kit. We use it where it adds value – content creation, customer engagement, brainstorming, or even powering agentive assistants. But it’s never the whole solution. We combine generative AI with automation, data integration, and human-centered design to make sure the results are reliable, practical, and genuinely useful." }, "name" : "What role does generative AI play in your services?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Our business is built around data, so it’s not something we ever take lightly. That means following best practices for encryption, access control, and compliance from the start. We design systems with security in mind, and we make sure you keep ownership and control of your information at all times." }, "name" : "How do you handle data privacy and security for your clients?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "We don’t disappear once the switch is flipped. We provide training, documentation, and ongoing support so your team feels confident. And if your needs evolve, we’re here to adapt the solution with you." }, "name" : "What kind of support can we expect after implementation?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "AI moves fast, but we move with it. Our job is to keep an eye on the landscape, test emerging tools, and update our approaches when it makes sense for you. That way, you’re not chasing trends – you’re benefiting from the best of what’s proven and practical." }, "name" : "How do you ensure that the solutions you provide stay current with technology trends?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Yes. Every project starts with a clear roadmap. We outline deliverables, milestones, and timelines so you know what’s coming and when. Complex projects include detailed scopes; smaller ones still get a timeline you can count on." }, "name" : "Can you help us identify specific milestones or deadlines for our project?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Pricing depends on the scope and complexity of the project. What we can promise is transparency: you’ll know what you’re paying for, why it matters, and what outcomes to expect. The focus is always on value – making sure the time and money you invest come back to you in efficiency, growth, or both." }, "name" : "What is your pricing structure, and how does it relate to the value delivered?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "We start by listening. Then we map out your processes, identify bottlenecks, and co-create solutions. You know your business – we bring the technology. Together, we build something better." }, "name" : "How does CZM collaborate with clients to understand their challenges?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Discovery – Design – Prototype – Iterate – Launch. We keep it lightweight, collaborative, and transparent. You’ll always know what’s happening and why." }, "name" : "What is the process for building a new automation or solution?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "We track what matters: time saved, costs reduced, errors eliminated, opportunities unlocked. If you’re not seeing clear, measurable impact, we haven’t done our job." }, "name" : "How does CZM measure the success of its projects?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "We design guardrails, not just workflows. That means validation steps, human oversight where needed, and a commitment to transparency. AI isn’t perfect, but with the right design, it’s powerful and trustworthy." }, "name" : "How do you ensure the reliability, accuracy, and ethics of AI solutions?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "It depends on scope. Some automations can go live in a week. Bigger, enterprise-scale projects may take a few months. We move quickly but never cut corners." }, "name" : "How long does a typical implementation take?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "The discovery phase is how we make sure our projects are rooted in solid ground. Discovery is a deep dive into your business and your specific needs. \nDuring discovery, we:\n+ **Clarify your goals** – Are you looking to cut overhead, boost productivity, improve customer experience, or all of the above? \n+ **Identify integration points** – What systems (CRM, ERP, e-commerce, etc.) do we need to connect? \n+ **Map your workflows** – Where is time being lost? What’s repetitive, manual, or error-prone? \n+ **Prioritize quick wins** – Our goal is to deliver the most bang for the buck.\n\nThink of discovery as a blueprint. It gives us a clear picture of what to attack first, why it matters, and what the ROI looks like. That way, when we build, it’s not guesswork – it’s a tailored roadmap that fits your business today and scales with you tomorrow." }, "name" : "What is the Discovery Phase?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Lord, no. We believe human expertise is crucial in fine-tuning and refining the end result. Designers and developers work collaboratively with AI-generated outputs to ensure that the final products meet high standards of quality, creativity, and user experience. " }, "name" : "Does CZM want to replace people?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Our mission is simple: make modern technology, particularly agentive AI, approachable and useful for real people and businesses. Our vision? A world where tech works seamlessly in the background, streamlining processes so people can spend more time on creativity, strategy, and connection." }, "name" : "What is CZM’s mission and vision?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Yes. Our founder has collaborated with numerous Fortune 500 companies over the decades, and CZM itself has tackled complex challenges for enterprise clients and ambitious startups alike." }, "name" : "Has CZM worked with Fortune 500 brands or other recognizable clients?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "From reducing manual data entry by 80% for a distribution company to helping a marketing team triple their content output without hiring more staff, we have measurable wins that we’d be glad to walk you through." }, "name" : "What results or case studies can CZM point to?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "We offer ongoing support, training, and iteration – so your solutions evolve with your business. We’re a partner, not a product. " }, "name" : "What kind of support does CZM provide after launch?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Because we understand both sides of the equation: the technology and the human factor. We make AI approachable, practical, and designed around your needs. With CZM Labs, you get a partner, not just a vendor." }, "name" : "Why should a business trust CZM to guide them into agentive AI?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "We follow best practices for encryption, access controls, and compliance. Your data belongs to you, and we treat it with the same care we treat our own." }, "name" : "How does CZM protect client data and maintain security?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "CZM Labs employs strict confidentiality agreements and data protection measures to safeguard your intellectual property. Regular audits, secure data handling practices, and compliance with relevant regulations ensure a secure partnership. " }, "name" : "How does your organization protect confidential IP of our organization as part of our business relationship?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Data is at the heart of our business, so we take it seriously. We adhere to strict compliance standards when handling sensitive data." }, "name" : "Are you qualified to handle sensitive data, such as financial, healthcare, or PII?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "You bet. Our entire business depends on data, so naturally, we take it seriously. We will never sell your data to anyone, ever. https://czm.ai/policies/privacy-policy" }, "name" : "Does CZM have a privacy policy?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "For sure. https://czm.ai/policies/terms-conditions" }, "name" : "Does CZM have terms of use, or terms and conditions?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Nope. This is just between us." }, "name" : "Do you use content input by users to train AI models?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "You’re lookin’ at it, kid. Our guess is in the not-too-distant future, the internet will be considered infrastructure, rather than an interface. Websites will serve as structured information hubs – designed for AI agents to parse, filter, and deliver a customized experience to each user. We’re just a little early." }, "name" : "Do CZM have a regular/normal website?" } ] } ```